Support

E-mail support@atesensoftware.com. We answer within 2 business days (Türkiye time).

• Include the series name as shown in Series Attendance Roster and what you expected. Never send passwords.
• Security reports: subject "SECURITY". Data requests: subject "PRIVACY".

Common answers: "Need admin approval" → IT admin page · missing sessions → see the series' Diagnostics section · durations hidden → your admin's attendance report policy.